Privacy Policy

Information We Collect

We may collect personal information you voluntarily provide, including:

• Name
• Phone number
• Email address
• Any information submitted through contact forms, appointment requests, or online tools

We may also collect non-personal information such as:

• Browser type
• IP address
• Pages visited on our website

How We Use Your Information

We use your information to:

• Respond to inquiries and appointment requests
• Provide customer support
• Improve our website and services
• Communicate important updates or relevant information

Information Sharing

We do not sell, trade, or rent your personal information.
We may share information with trusted third-party providers who assist in operating our website or services, such as scheduling platforms or analytics tools, as long as they agree to keep your information confidential.

Cookies & Tracking

Our website may use cookies and tracking technologies (such as Google Analytics) to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

HIPAA & Health Information Privacy

Pacific Heights Dental is committed to protecting your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

Information you submit through this website—such as contact forms, appointment requests, or chat features—may not be fully secure or encrypted. For your protection, please do not submit sensitive personal health information (PHI) through these forms unless you are using a secure, designated patient portal.

Any protected health information you provide directly to our office as part of your care will be handled in accordance with our Notice of Privacy Practices, which outlines how your medical information may be used and disclosed, and how you can access this information.

If you have questions about how your health information is protected, or would like a copy of our Notice of Privacy Practices, please contact our office directly.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

You have the right to:

• Request access to the personal information we collect about you
• Request that we delete personal information we have collected from you
• Request information about how your data is collected, used, and shared
• Opt out of the sale or sharing of your personal information (Pacific Heights Dental does not sell personal information)
• Not be discriminated against for exercising your privacy rights

To submit a request, please contact us using the information provided below. We may need to verify your identity before processing your request.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Your Choices

You may contact us at any time to:

• Request access to your personal information
• Ask for corrections or deletion of your data
• Opt out of communications

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Pacific Heights Dental
San Francisco, CA
Phone: (415) 921-2448
Website: pacificheightsdental.com